Privacy Policy
Hi-Line Investments 103 (Pty) shall take all reasonable steps to protect the personal information of users.
PURPOSE OF THE ACT (Protection of Personal information Act, 4 of 2013)
To promote the protection of personal information processed by public and private bodies; to introduce certain conditions so as to establish minimum requirements for the processing of personal information; to provide for the establishment of an Information Regulator to exercise certain powers and to perform certain duties and functions in terms of this Act and the Promotion of Access to Information Act, 2000; to provide for the issuing of codes of conduct; to provide for the rights of persons regarding unsolicited electronic communications and automated decision making; to regulate the flow of personal information across the borders of the Republic; and to provide for matters connected therewith.
What information Hi-Line Investments 103 (Pty) Ltd collects and holds
The kind of personal information Hi-Line Investments 103 (Pty)Ltd collects from you or about you depends on the transaction you have entered into with us, the products and services you or your organisation have contracted us to provide, and the products and services you or your organisation are interested in.
If you are an agent or distributor, then the kinds of personal information that Hi-Line Investments 103 (Pty)Ltd commonly collects and holds from you or about you include: your name, address, phone, fax and mobile numbers, email address, driver’s license details, bank account details, business structure details, trade references and credit card details.
If you are a customer or prospective retail customer, then the kinds of personal information that Hi-Line Investments 103 (Pty)Ltd commonly collects and holds from you or about you include: your name, address, phone and fax numbers, age, email address and bank account details.
Hi-Line Investments 103 (Pty)Ltd does not require you to provide any personal information when you visit the general Hi-Line Investments 103 (Pty)Ltd website. When you browse the website, you are able to remain anonymous. However, when you browse our website or contact us electronically, we record your IP address, the name of your internet service provider (ISP), browser type, domain names, access times, referring Web site addresses, information regarding the particular pages you visit on our website, geographical tagging, cookies and statistical data. Hi-Line Investments 103 (Pty) Ltd will only use this information for statistical analysis.
When you make a purchase through the Hi-Line Investments 103 (Pty) Ltd website, the types of personal information that Hi-Line Investments 103 (Pty) Ltd may collect and store include your name, billing address, delivery address, phone number, age, financial information and any other information relating to other Orders with Hi-Line Investments 103 (Pty) Ltd.
How Hi-Line Investments 103 (Pty) Ltd collects and holds personal information
Hi-Line Investments 103 (Pty) Ltd aims to collect personal information only directly from you, unless it is unreasonable or impracticable for us to do so. For example, we collect personal information from you or about you from:
- letters, emails, and any online contact form submitted to Hi-Line Investments 103 (Pty) Ltd;
- your customer account application form;
- orders that are submitted to us;
- completed warranty documentation;
- your telephone calls with us, and
- your activity on and data transmitted through our website (including the online store).
However, in some instances Hi-Line Investments 103 (Pty) Ltd may receive personal information about you from third parties, such as our network of authorised distributors and service agents.
You are able to access the Hi-Line Investments 103 (Pty) Ltd website anonymously, or use a pseudonym when dealing with us, unless:
- the use of your true identity is a legal requirement; or
- it is impracticable for us to deal with you on such basis.
You will not be able to place an order with Hi-Line Investments 103 (Pty) Ltd without providing your true and correct personal information to us.
Why Hi-Line Investments 103 (Pty) Ltd collects, holds, uses and discloses personal information
Hi-Line Investments 103 (Pty) Ltd collects, uses, discloses and stores personal information where it is reasonably necessary for us to carry out our business functions and activities. For example, we collect, hold, use and disclose your personal information as necessary to provide our products and services to you or your organisation. If you place an Order on the website, you will be deemed to consent to Hi-Line Investments 103 (Pty) Ltd collecting and using your Personal Information in accordance with this Privacy Policy.
Hi-Line Investments 103 (Pty)Ltd takes steps to ensure that the personal information it stores is current and accurate. Hi-Line Investments 103 (Pty)Ltd discloses your personal information only for the purposes for which we collect it, including to enable you to access the website, to facilitate the delivery of our products to you or to offer you services we provide or may provide in the future.
Our business works closely with related entities such as authorised distributors and service agents, and we routinely disclose your personal information to these third parties for them to assist us in carrying out our business functions and activities.
Hi-Line Investments 103 (Pty)Ltd may also disclose your personal information to third parties (including government departments, licensing authorities and enforcement bodies) where required or permitted by law.
Hi-Line Investments 103 (Pty)Ltd also collects, holds, uses and discloses your personal information for related purposes that you would reasonably expect, such as our administrative and accounting functions, fraud checks, providing you with information about other products and services offered by us, marketing and promotions, surveys and feedback, warranty work, newsletter communications, statistical collation and website traffic analysis.
Where Hi-Line Investments 103 (Pty)Ltd wishes to use or disclose your personal information for other purposes, we will obtain your consent.
Where Hi-Line Investments 103 (Pty)Ltd uses your personal information for marketing and promotional communications, you can opt out at any time by notifying us. Opt out procedures are also included in our marketing communications.
If Hi-Line Investments 103 (Pty)Ltd does not collect, hold, use or disclose your personal information, or if you do not consent, then we may not be able to answer your enquiry, complete the transaction you have entered into, or provide the products and services that you or your organisation have contracted us to provide.
Links to other providers
If links are provided to the websites of other providers, Hi-Line Investments 103 (Pty)Ltd makes no representations in relation to the content on those websites.
Cookies
Several areas of the website use cookies. These are used to make our site more user friendly, effective and secure. Cookies are small text files which are stored on your computer and saved by your browser. Cookies can be used to establish the usage behaviour of Hi-Line Investments 103 (Pty)Ltd customers and therefore assist Hi-Line Investments 103 (Pty)Ltd to continuously adapt the content of the website to Hi-Line’s customers’ needs.
Most of the cookies used on the website are “session cookies”, which will be automatically deleted after your visit.
Most web browsers accept cookies automatically. If you would prefer not to communicate this information with Hi-Line Investments 103 (Pty) Ltd, you can change your browser settings. Hi-Line Investments 103 (Pty) Ltd does not warrant that all content on the website will be functional if you change your browser settings.